Sharlene Downs - State Farm Insurance Agent

Sharlene Downs and her team deliver services and products in a consistently professional, friendly and respectful way. And customer service is hallmark for this agency. Sharlene and her team build customer relationships. It’s created a 30+ year connection with me. Here are two examples: In 2014 my home burned two weeks before Christmas. State Farm was stellar in providing disaster relief immediately. Sharlene even met the mail man at our shuttered home for a Christmas present for my daughter. Add resourceful and caring to Sharlene’s attributes. Fast forward to today: Sharlene was great council this morning as she guided me through a review of my insurance file making certain it was current and met my expectations and realities. I highly recommend the Sharlene Downs Agency.

Sharlene and her State Farm team—Mary, Cam, Julie, Ashley, and Sydney—are efficient, thorough, and an absolute pleasure to work with. You really experience the care and attention they give to each client, making the process smooth and worry-free.

Cam Hufendick is amazing to work with! He is always easily available and will take the time to explain your policy details in depth to make sure you have a clear understanding of your coverage and that you are always taken care of. I highly recommend going to him with your insurance needs!

I have had the pleasure to work with Mary on numerous occasions and she always knows the answers to my questions and on the rare occasion she doesn't she finds out and gets back to me promptly. Sharlene has a great crew in her office and the customer care is top notch!

Sharlene and Cam are awesome!! It was such a smart move to make the switch to working with them. Not only are we saving money, we also have better coverage!