Sharlene Bittner: Allstate Insurance

From the moment I switched to this location for my agent the customer service has been poor. It is very difficult to actually get a hold of the agent. I have called numerous times in past situations only for the secretary to take my name, but to never get a call back

Sharlene has been my agent for 6 years and she's wonderful!! Last year I had a major roof claim; A tree crashed through my roof during a storm. She had disaster restoration people there right away. She stayed in touch all the way until my home was totally repaired. I would recommend her to anyone she's a sweetheart!!

Sharlene Bittner and the others that are working with her are amazing. I bin with other companies and they were never so nice and on top of youre insurance like she is and her workers. They are on top of everything you need and want there clients happy thank use so much for helping and doing the great job use do.

All state in luzerne works hard for there insuranced people. They are very helpful kind and friendly. My agent sharlene is super. Joslyn is a great and always answers all my questions. This agency is the best. They go out of there way to help in any way they can.

I’ve been dealing with Luzerne Allstate for renters, auto and now my home owners insurance for years and I’ve received nothing but the best of service from them. They make you feel like family!!!! I would recommend them to anyone looking for an insurance carrier!