Shafer Insurance Associates, LLC

Agent(Carol Stone) went over our policy saved us a lot of money on the month

So beyond thankful for the wonderful customer service by Priscilla! She completely went above and beyond. Offering to stay over late, do extra duties, and all with a smile. Go check out Shaffer insurance for all of your insurance needs.

Great place for auto insurance! I researched so many quotes in my area and this company surpassed even the more heard about auto insurance providers. Everything was done over the phone & the process was effortless and finalized in a matter of minutes. Priscilla at Shafer's insurance is so friendly & patient. She answered every question with knowledge of my new insurance policy which is great when speaking with anyone you cannot speak with face to face, so she's a great person to talk to for your insurance policy questions or just to inquire about a quote for any insurance they may carry. I usually don't leave reviews unless I had a wonderful or terrible experience with any company, but in regards to Shafer's Insurance Associates & associate Priscilla -I must say it was a great one! Thank Y

Gwen in the Summersville Office is very professional and truly amazing. Gwen has helped my entire family obtain affordable coverage. She is definitely a true asset to the company.

As I'm writing this, I'm not even sure where to begin. Probably with the fact that I have had insurance here the last 6 months and not 1 day was I actually covered. I'm a full-time DoorDash driver so my vehicle is my livelihood. Most everyone is covered under standard insurance. However, as a DoorDash driver, I need commercial insurance. Had I been in an accident, I would not have been insured. Worse than that, I'm still making payments on my car. Needless to say, I would have been screwed. I was clueless on that matter until I had already switched to my current agency. What made me switch was purely based upon how my girlfriend was treated on the phone. The only way I know how to describe Priscilla is rude, disrespectful, and ignorant. My girlfriend was calling for me, because I was drivi