Schlecht Agency LLC American Family Insurance

Nick is great at educating his clients and giving them the facts to make the right decisions on what they need and how it would be used. Very helpful!

For 20 years American Family Insurance Louisville Ne. has provided us with the highest quality customer service. Terri Scholting owner, Shelley Hudson and recently Erin Aries treat us like family. One phone call and that's it. Every detail of processing a claim is managed quickly and complete. Follow through and communications are above expectations. We are not just an account number. We are treated with the personal caring touch that all businesses could learn from. We thank Terri, Shelly and Erin for the exceptional customer service. Sincerely Kirk and a Leslie Bender Omaha NE.

We called Terri Scholting around 4:00 on a Thursday, having become overwhelmingly frustrated with our prior carrier. We needed to secure three different types of policies. By 11:00 a.m. the following day (a Friday, mind you) we not only had coverage in place, we even had complete policies in our hands. Terri made us feel like she quite literally dropped everything and made our needs her absolute priority. My husband has had his insurance with Terri since she opened her business. When we moved to the US Virgin Islands, she was not able to write our coverage there. So, we had more than a clue about just how well Terri knew insurance and even more about how incredible the customer service from her entire office was and would be. Terri is the premier agent of all agents. You speak with h

I have been with Terri for over 10 yrs and her and her staff are absolutely phenomenal! They are extremely helpful and lightning fast when I need anything. I can’t recommend them enough, they are all beyond amazing! I wouldn’t go anywhere else ever!

We were there to purchase homeowners insurance with Candice Nielsen. It was a great experience. She was very thorough and patient with all of our questions.