Ron Henderson: Allstate Insurance

When you need them, not there. Customer since 2007. Had me close and reopen several claims. Adjuster inspected the roof from the ground. Didn’t have a ladder. Denied. Tree fell on house. Denied. Due to having to reopen claims that were prematurely closed, my claims history is all over the place and cant get new insurance coverage. Ive had one claim paid out since 2007 for my floor getting flooded. Given them so much money. What is honestly the point of insurance if you cant use it and if you try to you become uninsurable. Tree fall ruined my gate, bowed my brick in by a couple inches, clipped my roof eve including the beam. Almost $20k in estimates. Sure, doesn’t reach my 2k deductible, ok. Thanks for absolutely nothing and ruining my ability to get new insurance due to claims history even

This is tough because I was in such a tizzy from the trauma of the accident. The staff at Ron Henderson's office were all very kind, patient and helpful. At times, I am sorry that I was rude and short on the phone. I wish I could have had only one contact that knew my case. That may have been easier for me. But I understand you are busy helping many others. Hmmm - if you rated your customers, I may not have gotten a high rating. My claim was processed in a very timely way. Thank you all. Stay safe and happy. Darlene

Ron was great to work with. Very professional and easy to communicate with.

I was very pleased with my experience with Justin Murphy on behalf of Ron Henderson All State Agency. He was very polite, attentive, respectful, and knowledgeable. I would recommend this agency to anyone looking for auto and home insurance. Justin took extra time and took extra measures to customize a policy that would best suit my needs. Even after signing on I had a few questions and Justin Murphy was able to answer them without hesitation. I had an overall amazing experience, and I am so glad I switched to Allstate from State Farm. Best choice I could've made financially!

I’ve been trying to buy a house for a few months and have needed several quotes! Their patience with all my emails and changes was amazing!! They are friendly and professional and I greatly appreciate the team!! Shout out to Lindsey Meade🎉I