Ron Cephas - State Farm Insurance Agent

The lady who works there has a terrible attitude. It’s as she talks from the sky and we yall her worshipers. Totally rude. She makes you buy insurance and then raise it by the second day and then she blames my wife for an accident when she had it almost four years before. And guess what she says give time as for one day to find out why my insurance went up. A whole day ??? It’s as they have a trillion customers and they are so busy and when you go to their company it’s as nobody was been there in months. I am so disappointed from her boss that he has to deal with that rude lady. I am totally dissatisfied and also not to forget she hang up on me two times. And her last word was I don’t like your attitude. Not to mention I don’t like her attitude.

I got frustrated with my previous insurance company, that rhymes' with more messes, for rate issues. I was a customer of theirs and was not up to searching for another Ins Co. I was referred to Ron by a friends, and was the Agent was polite and friendly, but made it quick and easy to switch that day. Not only did my rate get cut significantly, I also signed up for life Ins. Started recommending other friends and family. You guys rock!

If I could leave 0 stars I would. I filled out an online quote, and this was one of the agencies that reached out. I somehow ended up with two quotes with them, and they of course wouldn’t honor the lower quote. So fine I accept that amount and finish up the quote. I called three weeks later to do the payment for auto and give the info for my escrow account. At this time I am told my quote would be $400 over the amount that I was initially quoted. I look at the auto quote and that went up $40 a month. I received another email stating they changed coverage to $382k, which resulted them pulling an additional $128 from my escrow account unauthorized. What’s funny is the quote that was for the $1400 had a dwelling coverage for $392k so a decrease in dwelling coverage should not have resulted i

I have been with Ron cephas for over 35 years. I am very happy with the service very professional. They care for my home and auto needs

I have been with this State Farm agent for over 20 years. I always get great customer service and would recommend this Agency to anyone.