Pronto Insurance

Customer service poor and they took a hour long and they don’t know what they are doing

Terrible customer service and always so rude. And charge me a late fee when they gave me a false due date. And didn’t want to give me the number I’m insured by

I was being charged way too much for basic full coverage and when I asked questions about what I had they couldn't explain it to me just that I had the basic Full Coverage. I have a lot more coverage now with a diffrent agency that sat me down and showed me the difference for a much lower price.

Never have any trouble when I either call or go up there to pay my mom's insurance. The employees are always super nice

Very nice and welcoming atmosphere Vanessa was very freindly and has alot of patience. Also liked her trainee whom helped me with my insurance questions and concerns and was very helpful as well as vanessa. Pronto gave me a great quote and all i was looking gor in a full coverage insurance policy. Definately recommend this business and they are very professional and freindly too. Thank you!!! vanessa, your awesome, and she did good.