Paul Shelton - State Farm Insurance Agent

I have never had a negative experience with Jasmine and her team. Jasmine is very knowledgeable and has always helped walk me through any questions I have. Jesus and Terry are both very patient and a pleasure working with. I always refer anyone looking to switch insurance companies to this office.

Friendy service. Jasmine was very patient and went through everything with me to help me understand info and make the best decisions for our policies. Thank you so much for taking your time with me and always having a smile.

One star and that is only because their good at taking your money. But if they owe you money good luck . I was told by three different people 3 different amounts of time it would take to receive a refund owed to me day 1 I was told to expect to receive my refund in 5-7 days, Fair enough. 10 days later "No Refund" so I go into Paul Sheltons office to explain to these folks that I am disabled and live on a fixed income so the time frame and money are of serious importance (Like loosing your home important or being able to afford your medications) . This time I was told to my face "It wouldn't be no longer then 10 days", Needless to say 10 days later I'm calling back only this time I'm told "It takes 30 days and that's policy". Not a lot of heart from these group of people, Cold is not a unde

Got the best deal on auto and homeowners policy. Saved me $130.00 a month from the previous policy I had with another insurance agency. Thank you State Farm!

Man ran a stop sign and collided with me. Police report and witness both verified i was in the right. State farm said their customer was paused at stop and i veered into them. State farm sided with a liar and refused to repair my vehicle. Ridiculous!