Pat McCabe - State Farm Insurance Agent

Update : I said I would update when I got a call back. Pat called me today and while I'm still disappointed in the lack of explanation originally, Pat and I had a good conversation. I appreciate him reaching out and will continue with State Farm. I'm not sure if they're liars or incompetent and can't explain their policies well but I'm so upset with Pat McCabe's office right now I don't know what to do. I purchased a new vehicle on 8/16 and was quoted $161 on the phone. Jo Anna in the office tells me that this is incorrect and it's actually $186 even after I request they listen to my phone call as they are recorded. Per Jo Anna, I completed the defensive driving and it should now be around $175. Today, I get mail stated they're taken $201.24 out of my account. I have a voicemail in with

Worst service ever, kept stringing me along with the promise of discounts. Kept telling me he reached out to underwriters and he would never hear back or he would say I needed to be with them more time to get the discounts. He then tells me that they thought I had an umbrella policy and that those discounts would be for people with them. I, not once mentioned an umbrella policy. I did not even know what it was until he told me that nonsense.

I’ve dealt with Pat McCabe and his staff, hands down THEY ARE PHENOMENAL. My mom referred me to them several years ago. His staff members are personable,helpful, and attentive. Jackie calls me to review my coverage, to make sure things are accurate and that my needs are met. She’s flexible with my schedule if I need to reschedule our coverage review call. Jackie, Melissa,Dan, & Lori are knowledgeable,friendly, and just great at what they do. I’ve moved to another state and will be transferring to State Farm in my new state. Keep up the amazing customer service you guys and thank you for your professionalism and dedication to providing remarkable services to your customers. All the best!

Let me tell you Pat McCabe and his team are the best in the business! Shoutout to Dan McCabe who I spoke with today. He was not only very knowledgeable and professional but no question was left unanswered! Daniel set me up with renter’s insurance and I was impressed how quick we processed everything and how thorough he was in his explanation of the information presented. He was a pleasure to work with. I look forward to the relationship of coverage for all insurance current and future needs at State Farm with Pat McCabe and his team!

The one thing I love about working with this agency is Pat's ability to educate me on my insurance and let me know of what discounts I am eligible for. He always answers the phone and is an excellent educator in regards to my insurance needs. They will help you with every step of the way - I would highly recommend the Pat McCabe State Farm Insurance Agency. Thanks Pat!