Nationwide Insurance: Beth A Hazen

I moved and apparently owed Beth $101.86. I was completely unaware and they never contacted me through call, letter, text, or email. I would have paid the small balance immediately. They instead put a delinquent account on my credit reports and sold the debt to a collection agency. Absolutely would not recommend. Look at all of their recent 1 star ratings, then find a different insurance provider.

I’ve been calling for a year about how my payment keeps rising. I was told someone would call me back just a week ago. I said that’s what I was told the last 3 times. She said I can assure u I will call u back. A week later I call back n ask to speak with Beth. She wouldn’t let me. My insurance has raised $75 n less than a year. She told me it’s cause the hurricanes n fires mine goes up too hmm I don’t live in those areas. N I’ve not had a wreck or a ticket or missed a payment!!! Oh n she was extremely rude when I told her I’m tired of being told the same thing n I was being nice and calm. I’m not calm about this anymore.

Instead of actually caring about keeping customers… they would rather let your insurance lapse instead of calling or reaching out and letting you know a payment didn’t process. Now I’m stuck having to pay a $500 dollar reinstatement fee for my registration because my insurance lapsed when it’s suppose to come out automatically. Had no clue it didn’t process through. Regret switching to them to be honest.

beth legitimately does not give a damn about you and hopefully is retiring soon

Do not recommend!!! 1. They will never call you back they say they will but they wont…. Ever. 2. They lie to you and to each other I have left a message in June 10 2024 to add my 16 yr old cause she got her license never heard a word so I called back beginning of July 2024 I spoke with Lesly and she told me that they never added my daughter in June so she added her for July and my insurance went from 297 a month to 549 a month so I had to drop them I can’t afford that much I don’t know who can. So after everything was said and done I canceled them for July 23 went someplace else. Come Oct/nov got a letter from collection agency for 255.00. For 3 m I called and try to get an answer for why I owe 255 nothing for 3 months I finally drove to the office 34 minutes away and finally was told it’s