Modern Insurance
Grafton, OH · Insurance agency
- Address
- Modern Insurance, 902 Main St, Grafton, OH 44044
- Phone
- (440) 926-0100
- Website
- www.moderninsurance.biz
Modern Insurance is an insurance agent located in Grafton, OH. It is one of 4 insurance agents listed in Grafton. Its 4.3-star rating is slightly below the Grafton city average of 4.7 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Grafton. There are 8 photos associated with this location.
About Modern Insurance
Modern Insurance is an Independent Insurance located in Grafton, Ohio. We offer Auto, Home, Life, Business, LTC, Disability, Bonds, Rental & Vacant Properties, Renters, Motorcycle, Camper, Boat Insurance and More. Lee Kelling has 20 years of... More
Customer Reviews
Lee is awesome and always very helpful! He offered me different options when I was shopping for insurance and explained the different plans and companies! Anytime I have a question or need to make changes to our policies he is always very quick to respond and handles the change on our behalf! It is very nice to have someone who is willing to represent us and work with the insurance companies so that we do not have to! I was recently involved in a accident that was not my fault and Lee was beside me every step of the way, ensuring I was put into a rental in a timely manner despite the fact that the at fault party gave wrong insurance information to the police. Highly recommend!!!
BUYER BEWARE: In my personal experience and opinion, Lee Kelling provided me with one of the worst insurance agent customer service I've ever experienced. Prior to hiring a contractor that was insured with Lee's agency, I contacted Lee to verify that the contractor was covered and Lee acknowledged that the contractor had coverage. I later found that the contractor had no coverage and was working at my home. I immediately had the contractor leave due to no insurance in which the contractor claimed he didn't know. I contacted Lee Kelling via phone and email asking him why he stated there was coverage when he knew there wasn't any. Needless to say he never responded to any of my emails or phone calls. It took me having to another person (Michelle) with his company that had to reach out
Insurance is 3-way street. 1)You, the customer, 2) the Carrier, and 3) the Agent. You have to take responsibility for your insurance coverage and Lee Kelling of Modern Insurance helps you do that. I would recommend Lee's experience and promptness to anyone seeking Home, Auto, Commercial, or Farm coverage. He has the experience and the know how to get you covered the right way.
Lee is always willing to help and patient with any questions we may have. When renewal comes will check for the best policies out there if we ask him.
Our insurance rates were through the roof. My husband contacted Lee and he was able to get our bill cut in half! Great customer service. Definitely recommend.
Accessibility & Amenities
Services
Top Insurance Agents in Grafton
| Name | Rating | Reviews |
|---|---|---|
| Fehlan Insurance Agency Inc. | ★★★★★ 5.0 | 2 reviews |
| Donnelle Taylor - State Farm Insurance Agent | ★★★★★ 4.9 | 0 reviews |
| Smith & Schmidt Agency: Allstate Insurance | ★★★★★ 4.7 | 0 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.