Michele Weber-Enck American Family Insurance

Michele took over my policies after my agency had closed. She quickly resolved a billing issue, and helped me to submit a claim. She is extremely helpful and professional, and understands that an agent's job is to assist the policyholders. I am very pleased!

Michele made the process of getting new auto insurance since moving here from Texas a breeze. She was so informative. I learned more about insurance in the hour I was with her than I have in my entire adulthood. She’ll be getting me set up with life insurance very soon. Thank you for making this process so easy and stress free!

A few years ago my wife and I were looking for a new place to go to for our home and auto insurance. Although we are Iowa residents we chose to take our insurance needs to Michele in Geneseo. We had our past carrier for almost 20 years. Our decision to look for coverage elsewhere certainly paid off. Michele is so easy to talk to and it's very obvious she really cares about her clients. We feel cared for and have confidence that her knowledge has put us in the best position possible for our insurance needs.

Michele goes above and beyond for her clients. The level of customer service is outstanding! I highly recommend this agency.

We just switched our auto and homeowners policy to Michele's American Family agency. We had bee with Farmers for 35 years so this was a big decision for us. Michele and her colleagues are top notch. Michele walked us through every step. The result is excellent coverage that we understand. And at a good value. We highly recommend this agency.