Michael Burns: Allstate Insurance

I would give zero stars if possible. I emailed Michael last Saturday to see if my payment could process a day after it normally does. I emailed him 2 more times and he finally emailed back Wednesday. I called as requested by Michael. He claims he never got my emails and he can’t help me, it’s too late. He was very smug as he pretended to not have received the emails. Customer care isn’t a priority for Michael, just getting his money. The lack of honesty and professionalism will have me taking my hard earned money somewhere else. I recommend that you do the same.

this location the agents very friendly and helpful i would recommended if you looking for new auto insurance 1 star because allstate raised my premium $600 for another 6 months when i have no accident or any claims

Just called to get a quote, he only got my name and make of car (didnt get my vin# or driver license number or any other information) and said the quote would be to high and when I asked how much, he hung up on me. I wish I can give a zero star

Michael Burns is truly one of the most personable people I’ve ever met. It’s so refreshing, especially in a world where corporate jobs can often make people lose that authentic touch. When it comes to something as important as auto insurance, loans, or rent—those big life decisions—it’s incredibly comforting to have someone like Michael who genuinely cares about you as a person, not just as another number. I’ve felt that since the day I met him. I was able to hop on a call with Michael to ask about insurance pricing, and not only did he answer my questions, but he took the time to relate to where I was coming from. He broke everything down in a way that made perfect sense, applying real-life examples that were easy to understand. That kind of clarity and care isn’t something you can just

I received an unsolicited phone call from this business claiming it was a follow up on my interest. I DID NOT call for a quote or for any other reason. Sounds pretty sketchy to me!!