Merchants Insurance Group

Buffalo, NY · Insurance company

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Buffalo
#59
of 91 insurance agents
City Percentile
28%
rating percentile
Address
Merchants Insurance Group, 250 Main St, Buffalo, NY 14202
Phone
(800) 462-1077
Website
www.merchantsgroup.com

Merchants Insurance Group is an insurance agent located in Buffalo, NY. It is one of 91 insurance agents listed in Buffalo. Its 2.9-star rating is slightly below the Buffalo city average of 4.2 stars. There are 5 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Caroline Rauscher · Aug 2025

We have had a great experience with Merchants for business insurance needs. They are knowledgeable, responsive, and truly understands the unique risks businesses face. Highly recommend them to any business looking for reliable and comprehensive insurance support!

★☆☆☆☆ 1.0 James Feldmann · Jul 2025

If I could leave this useless company 0 stars I would. Six or more times I called them to have them set up my autopay, they never did. Because of this I would get notice that my insurance was being canceled due to non payment. I would call them and again give them all the information for the autopay but again they never set it up. This led to me getting a bill from the DMV due to lack of coverage. Dropping them for a competent company was the best decision I could have made. Look elsewhere than this company.

★★★★★ 5.0 Lucas Lemes · Aug 2025

Merchants has been an outstanding partner to our agency. A special thank you to Jason McCarty for your continued support, we truly appreciate all that you do.

★★★★★ 5.0 Nycolle Watson · Aug 2025

Always a great experience with Merchants. Jason McCarty consistently delivers exceptional service to our agency — always attentive and professional. Thank you!

★★★★★ 5.0 Andre Luiz Silva · Aug 2025

Great insurance products, client oriented and dynamic service. Merchants offers insurance products that customers can trust and agents feel confident about!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance company

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This listing is informational. Contact the business directly to verify credentials, services, and availability.