Matt Thomas - State Farm Insurance Agent

Mena, AR · Insurance agency

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in Mena
#1
of 8 insurance agents
City Percentile
86%
rating percentile
Address
Matt Thomas - State Farm Insurance Agent, 1311a N U.S. 71, Mena, AR 71953
Phone
(479) 437-3400
Website
www.youragentmatt.com/?cmpid=D3WK_blm_0001

Matt Thomas - State Farm Insurance Agent is an insurance agent located in Mena, AR. It is one of 8 insurance agents listed in Mena. Its 5.0-star rating is above the Mena city average of 4.6 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Mena. There are 10 photos associated with this location.

About Matt Thomas - State Farm Insurance Agent

Matt Thomas State Farm mission is to build one of the most respected Insurance Agencies in Polk and Scott County by offering insurance options and financial products while offering remarkable customer service with a personal touch. To go out of the... More

Customer Reviews

★★★★★ 5.0 Rachel Wallace-Ward · Feb 2026

Highly recommend!! My husband and I are beyond grateful for all their help and how personable their office staff are. We worked with Brook Kelems and she absolutely went above and beyond for us!

★★★★★ 5.0 tyler downs · Sep 2025

I had a great experience with this office. I spoke with Alexandra Kaelin, and I’m sure I wasn’t the easiest customer to deal with! Matt and the team worked diligently and efficiently to ensure I had the quotes I needed in a timely manner. They made me feel like I was their only customer! I urge you to give them the opportunity to help you. You won’t regret it! Huge thanks to Matt and Alexandra! I look forward to doing more business with you guys in the future.

★★★★★ 5.0 Kaelbi Duvall · Sep 2025

I had the absolute best experience speaking with Alexandra Kaelin when I called in for a quote. From the very beginning, she was incredibly kind, professional, and genuinely helpful. She took the time to answer all of my questions thoroughly and made what could have been a stressful process feel completely effortless. Alexandra’s warm and friendly demeanor immediately put me at ease, and her knowledge and efficiency were truly impressive. It’s not often you come across someone who goes above and beyond to provide such outstanding customer service, but Alexandra certainly did. I’m so grateful for her help and would highly recommend working with her to anyone looking for a smooth, positive experience!

★★★★★ 5.0 Jodi West · Sep 2025

I had such a great experience working with Alex! She was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. She took the time to explain everything clearly and made the process so easy and stress-free. I really appreciated her quick responses and attention to detail—Highly recommend!

★★★★★ 5.0 Dusty Rey · Sep 2025

Alexandra K. is absolutely amazing. She goes above and beyond to help and genuinely cares about people. Even if you’re not already a customer, she makes you feel valued and appreciated. Her professionalism is matched by her kindness and positive attitude, and she’s always quick to respond and willing to help. If you’re looking for someone who truly puts people first, Alexandra is the one to trust.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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