Maas & Associates, LLC American Family Insurance

Ottumwa, IA · Insurance agency

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in Ottumwa
#1
of 17 insurance agents
City Percentile
63%
rating percentile
Address
Maas & Associates, LLC American Family Insurance, 514 W Woodland Ave, Ottumwa, IA 52501
Phone
(641) 682-3979
Website
www.amfam.com/agents/iowa/ottumwa/michael-maas

Maas & Associates, LLC American Family Insurance is an insurance agent located in Ottumwa, IA. It is one of 17 insurance agents listed in Ottumwa. Its 5.0-star rating is above the Ottumwa city average of 4.7 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Ottumwa. There are 7 photos associated with this location.

About Maas & Associates, LLC American Family Insurance

As your local American Family Insurance agency in Ottumwa,IA, we'll work with you to inspire and protect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Customer Reviews

★★★★★ 5.0 Victoria Rusch · Feb 2021

My family and I have used Taylor Maas as our insurance agent for a couple years now and have always been very happy with our service. Taylor is always willing to answer questions we may have and is great at reviewing our policies to see if we can adjust anything to save money. We’ve been very pleased with every interaction. Taylor responds in a very timely manner and is always professional. I would highly recommend anyone using American Family, Maas LLC.

★★★★★ 5.0 Alexis Maas · Jul 2025

After a tree fell on our roof the adjuster and our agent were extremely helpful in getting the matter resolved. The process was quick and they made it easy.

★★★★★ 5.0 Marissa Maas · Jul 2021

Our family has been insured with American Family Insurance for many years now. Luckily our family hasn’t had many claims, but the few that we have had have been handled incredibly and in a timely manner. Not only have Taylor and his team been amazing to work with, the adjusters have also been professional and quick to respond to all of our needs. We’ve always received quick payments and been able to undergo services to get things fixed promptly. I would highly recommend insuring with Maas & Associates, LLC - American Family Insurance if nothing else, for their claims experience.

★★★★★ 5.0 Sandra · Aug 2025

Michael and Whitney were very kind to my wife and I. They strive to treat people in a professional manner.

★★★★★ 5.0 Marissa Wetrich · Jul 2022

We have been impressed with how responsive and informative Taylor is! When Taylor became our agent, he did a great job of walking us through our policy and coverage and truly made us feel comfortable as we switched to American Family as our provider. We appreciate having a local agent that cares about his customers.

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.