Lucy Florveus - Allstate Insurance Agency

I purchased a new 2024 Tesla Model 3 in September of last year. Initially, I was insured through State Farm, but in November 2024, I transitioned to Allstate under my mother’s policy to reduce costs. During the enrollment process, I provided the correct VIN and confirmed all vehicle details with an Allstate representative while on a call with my mother. Based on that information, I was quoted a rate I could manage and began paying $425/month. Unfortunately, I later discovered that the policy had been applied to a vehicle that was totaled in 2022, not my Tesla. For six months, I had unknowingly been driving without insurance coverage—despite having provided the correct vehicle information—and paying for coverage on a car my mother no longer owns. Since uncovering this error, I have contac

Highly recommend. Customer service is second to none. Service and insurance is consistently outstanding, exceeding my expectations every time. Insurance agent and owner Lucy and agency staff are not only friendly but also highly skilled and trained. Sign up today for amazing rates and savings. Definitely a value for your money. This will be a decision you will never regret. Call today.

Exceptional Service and Expertise: Lucy's Allstate Agency Shines Bright in Atlanta I recently had the pleasure of working with Lucy, one of the best Allstate agents in Atlanta, and I must say that my experience exceeded all expectations. Lucy's agency is a shining example of professionalism, expertise, and outstanding customer service. From the moment I walked through the doors, I was greeted with warmth and a genuine desire to help. Lucy's deep knowledge of insurance products and her ability to tailor solutions to meet my specific needs were truly impressive. She took the time to explain all the details clearly and patiently answered all my questions, ensuring that I felt confident and well-informed throughout the process. Moreover, Lucy's staff is simply amazing. They are friendly, ef

The Lucy Florveus Agency is an amazing agency and I recommend everyone to work with them. The agency extremely professional and she took her time with us and made our insurance shopping very seamless. She has a large staff of professionals and always ready to help. We have nothing but amazing things to say about this office.

I absolutely love to go there everything is so smooth even when having issues. When I came in I had the pleasure of speaking with Tracy, she is outstanding and very good at her job. She also has a great soul the type of person you want to be around. I was very upset before I spoke with someone and I ended up with Tracy which made my entire day ! ❤️