Lou Hernandez Agency, Inc American Family Insurance

Batavia, IL · Insurance agency

Rating
4.4/5
★★★★☆ 4.4
Reviews
14
Rank in Batavia
#2
of 12 insurance agents
City Percentile
46%
rating percentile
Address
Lou Hernandez Agency, Inc American Family Insurance, 1363 Wind Energy Pass, Batavia, IL 60510
Phone
(630) 239-2311
Website
www.amfam.com/agents/illinois/batavia/Louis-Hernandez

Lou Hernandez Agency, Inc American Family Insurance is an insurance agent located in Batavia, IL. It is one of 12 insurance agents listed in Batavia. Its 4.4-star rating is slightly below the Batavia city average of 4.8 stars. It ranks #2 among Batavia insurance agents by combined rating and review volume. There are 10 photos associated with this location.

About Lou Hernandez Agency, Inc American Family Insurance

As your American Family Insurance agent, I can offer you dependable auto, home, business, health and life insurance, as well as other insurance products.

Customer Reviews

★☆☆☆☆ 1.0 Onn Pin · Feb 2026

I do not recommend this place for taxes or insurance. It's useless, very expensive, and the person in the company has no experience or license to handle taxes. They did my taxes wrong. Don't come here or you'll regret it. They do everything quickly but don't know what they're doing. I trusted them and they failed. Inexperienced and useless. 😒

★☆☆☆☆ 1.0 Alex pro max · Feb 2026

I don't recommend this place for tax preparation or insurance. I did my taxes with them last time, and then IRIS charged me extra. This place is inexperienced and doesn't know what they're doing. I don't recommend them. Don't use them for your taxes.

★★★★★ 5.0 Mark Weeks · Apr 2022

Lou is friendly and professional. He always returns my calls and texts in a timely manner. Lou always makes time to patiently answer my questions. Lou is very knowledgeable about various insurance policies and knows which is best suited for his clients.

★★★★★ 5.0 curt tulley · Apr 2022

Lou is an amazing insurance man! He is always attentive to our needs and gets us the best deals possible! Excellent experience

★★★★★ 5.0 Trevor Weeks · Apr 2022

Lou is a great guy and worked hard to save me money on my monthly payments. 10/10 would recommend to anyone.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.