Lisa Evans Bullock: Allstate Insurance

I received an unsolicited insurance advertisement from this agent that included a printed photo of my actual home along with highly specific assumptions about my insurance status, renewal timing, and coverage needs. Even if the image is sourced from public records, using a photo of someone’s residence in direct mail is invasive and intentionally unsettling. The mailer is designed to create a false sense of authority and urgency rather than build trust through transparent, respectful outreach. For me, it had the opposite effect. Marketing that relies on personal imagery and implied insider knowledge crosses a line. Based on this experience alone, I would not consider doing business with this agent or agency.

I’m writing to express my disappointment with how this agency has handled our recent auto renewal. We were surprised to receive an email showing a significant rate increase ($47 more per month) despite having no speeding tickets or moving violations, and despite drastically reducing our daily mileage. I’m a teacher who works just 30 seconds from home, so this jump in cost feels unjustified. I was told we could have saved $20–25 per month by using the Drivewise app. That would have been helpful to know earlier, but no one at the agency informed us. Now we’re told we need 50 separate trips before any savings apply, which will take us 6–7 weeks. In the meantime, we’re essentially overpaying by an additional $94. What’s most disappointing is the complete lack of personal communication. There w

Customer service in office is not friendly or helpful, every renewal policy the price increase is ridiculous.

The staff has been wonderful to work with. They were very responsive each time I had questions. I was so pleased with my auto insurance coverage process that I added our home policy with them when up for renewal. Lisa actually called to make sure everything was to my satisfaction after the fact.

They have always taken care of all my insurance needs. They get me as many discounts as they can. I have everything I own insured with allstate. The people at Lisa Bullocks office have always been kind and willing to help any way they can. Great folks