Larry Sneed - State Farm Insurance Agent

I have been a client with State Farm since 1992. Cathy Ward has all the qualifications a client would expect from an insurance agent. She has been both professional and responsive, aside from being very patient. She takes the time to explain every detail and answer all my questions. Cathy is very helpful every time I’ve contacted her. Most recent I’ve had to update my beneficiaries. She made it very easy and simple to complete. I’m very satisfied of her services.

Having been in the insurance customer service industry for over 20 years, I was very impressed with Cathy Ward's level of professionalism and expertise. She was able to provide our requested information in a matter of days with no problem. She explained everything clearly and was very patient answering our questions. I will definitely recommend Cathy Ward and Larry Sneed State Farm Insurance Agency in the future to all my colleagues, family and friends. Thanks Cathy!

I had a concern regarding detailed proof of coverage for my daughter under my policy and Cathy Ward assisted me. She advised me on how to handle my issue and I was to call her back to provide further information. Shortly thereafter, to my pleasant surprise, she left me a voicemail message informing me that she had handled the issue and sent me an email with the document I needed. I was truly impressed that she diligently took the time after we spoke to fix the issue without my follow up call. I thank her for taking caring of my issue. Awesome service Cathy Ward!

EXCELLENT CUSTOMER SERVICE AND EXPERTISE! Larry has been my agent for more than a decade, and I cannot speak highly enough of the very professional and caring way he has handled my insurance issues and general questions. I recently had a sewage problem in my home, and Larry not only assisted with the insurance part, but remembered my health issues, and also recommended an extremely thorough decontamination service that came to disinfect almost immediately on account of his relationship with them. Throughout the years Larry and his awesome staff have been a lifeline for various problems that came up with my car and in my home. I truly am grateful for the service he provides and recommend his agency to anyone who wants to work with someone knowledgeable, thorough, and caring.

Larry Sneed State Farm Insurance Agency is a standard bearer of professionalism and excellence. Further, the agency staff reflects his model of customer care--responsive and attentive to customer needs. Special thanks to Cathy Ward for the exemplary way she handles our insurance matters.