Lance Matsumura - State Farm Insurance Agent

I am completely impressed by Hillary at your office. She is a genuine attribute and deserves a raise. She is competent, professional, caring and diligent. I love that she circles back to me and calls me to make sure that I received the items sent in the mail or by email. Thank you again Hillary. It's refreshing to call customer service these days and actually get "real" customer service.

I've done business with Lance Matsumura 's agency for a few years now, and have not ever had a single negative experience with this group of fabulous people. They are quick and earnestly invested in positive outcomes with any issue, while always kind, upbeat and professional. Full of Aloha!

I had the pleasure of working with Heidi! She is quick, professional, and a pleasure to work with. I would highly recommend Heidi at Lance Matsumura State Farm office!

My go-to person at Lance’s office is Jillian Davis. She is the best! She’s knowledgeable, empathetic, and a total professional. Whenever I’ve had occasion to meet with her, Jillian is always prepared and organized. Her integrity shines through in every transaction! I’m so happy that Jillian is with Lance’s office.

When a death required many changes in insurance coverage, Jillian Davis was empathetic and accommodating. She is professional and knowledgeable and made sure I got exactly the coverage I need at a rate I can afford. She was kind and attentive during an extremely difficult and heartbreaking time and is still available for my many questions, even when redundant. Lance is fortunate to have her in a lead role on his team.