Kraig Wood: Allstate Insurance

So much more helpful than all of the other insurance agencies I have gone into. They truly care about getting you the best coverage for the best price and don’t just try to upsell you. Super fast service!

Excellent experience with Kraig Woods Allstate Agency. Their customer service team is always polite, patient and quick to respond to my questions. Highly recommend to anyone looking for reliable and trustworthy insurance.

Please Read***Allstate Claim: 000799509681, we reached out to our claim adjuster, Monday September 29 2025. We left a message for Hakeem to call us back. We asked that he call us at one of the three numbers listed on his voice mail. He called and left a message on our home number, he knows that we work, this is the reason we gave him three numbers and asked that he call us on the cell number. Our roof isn't repaired yet and more damages because of the damages or progressing. We tried calling the number back and had no success in doing so. We have not heard from Hakeem Anafi. The is what you call Retaliation to a customer, we made a compliant on Hakeem Anafi and a few months ago and this is an example of retaliation to a customer. We pay our insurance in full for the year, and this is what

Please beware ***we were referred to this location 9478 Mansfield Rd. Allstate Insurance by a friend and now we see that it was one of the worst decisions we have ever made. We have storm damage done to our home this spring and summer. The inspector came out to inspect my home. The adjuster who reviewed my claim name is Hakeen. The inspector marked and founded damage to the roof. Hakeen (the adjuster) rejected approval of damage to the roof and payment amount to get the roof repaired. He was the hardest person to contact. He would leave a message, once you try calling him back, you can never get him. He would ask us to call at 9am, from there he would put his voice mail on saying" I'm on the other line leave a message". He would return your call after hours and once you call him back hi

I would never recommend Allstate to family & friends. I never knew making one claim in 14 years would be the only claim I’d be allowed to make. If someone would have told me that in the beginning I would have waited to make a claim until the roof was caved in & not just for damages from a storm. I am currently looking around for other options. Just because you “pay out” after one storm doesn’t necessarily protect your assets for life. More storms will occur in the span of owing your own home, that is something you have zero control over. It is ridiculous that Allstate has refused any assistance after the one claim I filed YEARS AGO. Zero ⭐️’s.