Jeff Evans - State Farm Insurance Agent

Good coverage and aggressive pricing but only for new customers. As for existing policies, you’ll continue to get your rates jacked up year after year until you shop it and move on. Then when you come back a couple years later they’ll prioritize giving you a decent price again. Still quality coverage but yeah. Absolutely 0 effort to retain 10+ year customers even when you give them a chance and let them know you have much better prices for the same coverage somewhere else. The lady I dealt with directly was pretty arrogant too, sadly. No effort to work with me on better pricing. Made it clear I didn’t even want a price match, instead just wanted them to try to keep me around as a customer.

I was totally impressed with the service at this agency. We were greeted immediately upon arrival by an agent by the name of Sam. She was friendly, professional, and knowledgeable. She provided us with detailed explanations about options we had regarding changes we could make to our auto insurance policies.. She easily answered any questions we had and allowed us time to make our decision without any sense of pressure.

I have had State Farm Insurance for 35 years, since I turned 16 years old. I was informed by mail that they would not renew my policy, as I had 2 minor accidents in 3 years. Jeff Evans was unavailable to speak to me and I was given a number for an insurance broker to find another company. They took my money for 35 YEARS, but I was cancelled for actually using MY INSURANCE.

I am leaving this agent after years. The lady that gives you the quotes is always rude and acts like you're bothering her every time you call! I'm sick of it. This time I called for a quote to add a car to my policy and she acted totally annoyed to the whole conversation and I finally just told her I'm going to look for a different agent and instead of apologizing because I told her you're always rude when I call instead of apologizing and changing her demeanor she said okay have a good day so she could absolutely care less whether or not they keep clients! So obviously they don't need the business! And when I call another State Farm agent if this location is still going to get a commission off of my policy, I will switch insurance companies! I almost switched a few months ago because I c

I went into the most gorgeous insurance office I've ever seen to be greeted by Office Associate Michael P. He was more than friendly, extremely knowledgeable and completely capable to review my account with me. I went in (a little frustrated ) with a few questions about my account that I needed clarification on and Michael spent an appropriate amount of time answering each of my questions. He even engaged with my 3 year old and befriended her with candy! My daughter and I happily left State Farm today. If you need insurance or aren't happy with what you currently have, check out State Farm Jeff Evans located in Palm Coast. Thanks for a great experience. ~ A satisfied customer