Jason P. Sengpiehl: Allstate Insurance

I would never use Allstate again. I said never again before but this latest cut was deep. They tell me that 2 or 3 roof shingles that have a gap the distance of a pen must be replaced or repaired. The call me and tell me this as we are now in winter. You don’t go up on roofs in winter. They call me threatening me that if I don’t have these 2 or 3 shingles fixed by a certain date I will be cancelled. Wait I am paying them to threaten me? Don’t let companies threaten you after you pay them for a service they have never ever spent a dime into my home. I wish I could give them a -10 but it is what it is.

We have been working with the Sengpiehl agency for several years. Their customer service is outstanding, especially Tanya Thurston, who I have worked with several times for policy adjustments when we bought and sold cars and added our teenage drivers. I offer my highest recommendation.

My agent Katie has been so helpful in getting me the best rates and keeping me informed of any and all changes

Ms Tanya Thurston was amazing today! She was very polite and had the BEST customer service. Get that woman a raise! Happy Holidays :)

The agency is great (especially Shanna who is always polite, prompt and helpful) and Allstate is wonderful.