Jack Wallace - State Farm Insurance Agent

My family moved to the Houston Area in 1987 left for a few years and returned in 2004. Our agent in Houston has been Jack Wallace and his staff. I’ve maintained that relationship because of one key factor, SERVICE. We’ve gone through 3 children getting drivers liscences, finishing high school, going to college, 2 floods, more control by the State Farm corporate office, Drive Safe and Save, and issues with timely invoices, but through all that, Jack, Melinda and the entire team helped us with personal service, explanations, and acting as if we were members of the same family. I am very appreciative of their service, advice, and how they take proactive interest in us as customers so any small issues get solved BEFORE they get to be large problems. Thank to Jack, Melina, Dashonda and the team

Jack Wallace State Farm agency has been with us for forty years. Jack and his staff are true professionals, quick to respond and follow up on home or auto issues.

As a photographer I sometimes get COI requests communicated to me last-minute, and DaShonda has pulled me out of more than one of those scrambles, I'm very grateful indeed for her willingness to go above and beyond to assist. Thank you!

I've had various policies through Jack's office over the years. To me, insurance is insurance, but what I appreciate most is the level of service I get from his staff that I wouldn't get from a 1-800 number. I recommend him whenever anyone needs new insurance.

Thank you for many great years by the team. Especially Dashonda, who is responsive, friendly, and very helpful. Working with a team of people directly makes a huge difference.