Greg Hoover - State Farm Insurance Agent

Would not recommend this place they seem very friendly in the beginning but then they made a mistake and trying to blame it on us and give us the runaround and will not fix the problem would not use these people if they're the last insurance place on Earth would rather go without. Then when you always try to talk to Greg he hands you off to one of his girls and they hand you off to somebody else and then they get back to you which they never do I've been dealing with this problem for a couple months now and nothing has been resolved. Thanks for showing your true colors..

These people are the worst they r rude and have had people on my insurance that I have not had in my house for years and charging me for it. We have called them several times trying to explain what person goes with which car and they can't seem to understand which people go with each car. I try and cancel my insurance on my vehicle because I don't need it. I drive 1 of my company trucks and they insist that I still need to be put on a vehicle. These people r unreal. Looking into other insurance companies even if I pay more.

After a rate increase of over 25% on our home I called and asked for an explation. I was promised a call back with answers. NO call was ever recieved. I called again a week or so later to be told that there is no reason or anything they can do to help. We are currently chossing another provider as communication is important to us. The rate increase without a calim being filed or any changes to the property are a sign that the insurance company thinks it controls us. I understand a yearly increase we all have to deal with those but over 25% in a year in unreasonable.

Had a great experience over the phone with Connor, he kept it short and sweet but definitely ended up saving me some monies on renters insurance. Would definitely recommend.

There are other insurance agencies that are closer to my home and office but this place is worth the drive! Shannon has been so helpful getting my coverage for my new car. They always have everything ready for me when I come in. They remember me too! That may seem trivial but after having to deal with insurance people in Arizona, it is a welcome surprise. I did extensive research before choosing Greg Hoover - State Farm and could not be more pleased with the whole experience. I highly recommend this State Farm office!