Freeway Insurance

Ridículos customer service done today 11/20/25 by Nancy Touchard at the freeway insurance office in BRADENTON FL. I went in to make a change in my policy around 2pm. After about 8-10 minutes of waiting she asked me if there was something she can help me with, I said yes I need to make a change in my policy. Nancy hasn’t asked me for my policy number or any information to start the process. She then proceeds to look at the computer screen & starts listening to her headphones like there is a call on her headset. She Then apologized couple minutes later & said she’s on a call. I then said it was fine, then I said “are you going to help me, I have all my information?” she THEN asked for my phone number after me saying I needed help. Nancy wrote in my information on the computer & said she coul

I like how chayenne treat you shes really nice and answer all your questions!!

Professional, respectful, patient and informative. My agent was great.

Good customer service, always ready to help in any circumstances. With Nadyne you always feel like your car insurance problems already resolve. Like the way she treats customers. Nadyne is the best...

Freeway insurance was a quick and easy process for me. The agent Nancy was a huge help for me as well. I would recommend them to anyone who is looking for immediate auto insurance coverage quickly. Thank you Nancy for your knowledge and help!