Film Emporium Insurance Services

Through the last 20 + years my go to company when we are in production and I consider Film Emporium one of the absolute best in New York , when I rent equipment for our films, video shoots, also this is where we get the insurance coverage for us always. The best guidance throughout the whole process from idea to completion. Can not be thankful enough to know that I am in the best hands, so I am able to focus on the creative process while using Film Emporium's services. From beginners to seasoned professionals everyone will have superb support.

I’ve worked with Film Emporium for over a decade - Laird and Csilla have consistently provided outstanding service in arranging both production and E&O insurance. They’re incredibly responsive and always take the time to guide me through the available options, helping me find the best solutions to keep my projects and crew protected throughout production.

I've used Film Emporium a lot. They've always communicated well, gotten me what I needed and gave me a good deal. That's why this is a 2 star review and not a 1 star review. But I just had a horrible experience with the broker, Darren, assigned to my policy. I needed to make a change to my policy, I understand that is annoying, but it was very time sensitive and I was having to deal with the situation while at work, so it was a lot of calls back and forth to people, including Darren, on a busy day (I'm lucky my supervisor let me step away to deal with the situation, but it was stressful). I get it. Having to do anything on the fly isn't fun, but there's no need to talk to a long time customer like they're beneath you. I genuinely got the feeling that he was enjoying making me squirm, even

I spent an entire day going back and forth With them to get insurance on Friday because I had a last minute scene for a low budget performance music video on Saturday. They initially quoted me $1000. No stunts. No animals. No car chases. I had no other options by the end of the day. after A full day I finally found out I could get a lesser policy for $700. Still insane. But I had no other options. They emailed me ways that I could pay for my insurance policy, and Zelle was an option. I sent the money. They said they didn’t receive it and that I needed to send it with a credit card and they would send me the Zelle back. I told them I didn’t have the extra money to send a double payment, I even sent them 3 separate proof of payments and they would not accept them. I had no other options. I

I have been dealing with film insurance companies for over 25 years and I’ve never had an experience as amazing as the one I had in getting insurance from Film Emporium. The process was easy, efficient and the customer service was above and beyond expectation. Truly an amazing team!!