FBinsure Main Office

I cannot say enough great things about Rosie Sanchez. She went truly above and beyond to help me get my new car insured and made what could have been a stressful process incredibly smooth and efficient. Rosie walked me through every step with clarity, patience, and professionalism, and handled everything in an unbelievably expeditious manner. What truly sets her apart is that she didn’t stop there, she also helped me reconcile other insurance accounts, ensuring everything was accurate and aligned. Her attention to detail, responsiveness, and genuine commitment to excellent service far exceeded my expectations. I highly recommend Rosie Sanchez to anyone looking for an insurance agent who is knowledgeable, reliable, and deeply invested in her clients’ needs. She is exceptional.

Thank you Kendra for emailing a copy of my policy to AAA in Fairhaven today. You were prompt, courteous and I appreciate it very much. It wasn’t easy upgrading to my RealID, in fact I’d say it was a painful experience. You made it complete and I was on my way in minutes after they received your email. Job well done, Barbara Silva

I had the pleasure of working with Rosie, and I cannot say enough about how outstanding she is! From the moment I started working with her, she went above and beyond to ensure that all my questions were answered and all my needs were met. Not only is she quick and efficient, but she truly listens and takes the time to understand my concerns. Whether it was assisting with complex forms or providing guidance through the entire process, Rosie made everything easy to navigate. It's clear that she genuinely cares about her clients, and it’s rare to find someone so dedicated and thoughtful in this field. I feel incredibly lucky to have her as my agent, and I wouldn’t hesitate to recommend her to anyone in need of car insurance assistance. She is a true asset to the team and to her clients!

This company is nonexistent and does not care for its clients. They hide behind non-existent phantom calls and provide zero help ***Reply to owner You let my insurance non renew. Now I had to pay more to insure because of a 2 week lapse. I went with Mapfre and paid the year in full. I was your client since 2020 and only had 1 windshield replaced. So basically, I paid close to 15k and all you guys did was replace 1 windshield. SMH

Great experience to say the least. Worked with Justin Bourque who is very knowledgeable of both Rental and Home Owners insurance markets. Justin took the time to research and explain my options and came up with a new policy that was considerably less expensive than my current policy and with comparable coverage. The office is comfortable, bright, offers beverages , and has a nice waiting area. Everyone was helpful and friendly. I didn’t have to wait at all and business was completed within 40 minutes. Great parking too!