Encompass Insurance Services

One of their insurers rear ended my son’s automobile. I have never heard of an insurance company wanting the driver, who was not at fault to pay for rental car, coverages, and stating that they’ll pay him at the end. Their insurer was at fault, and my college age. Son is the one that’s being an inconvenienced.They have had his car since February 6. It is now March 21 and we’re still waiting for them to approve in other words to send the payment to the dealership. Thank God that I work from home because he needs transportation .I have been without my car for 30+ days. My son attends college full time (away from home)has a part-time job and in the army reserves and all of these miles are being placed on my car. Don’t get me wrong,I don’t mind because this is what a parent should do, maybe t

I've been with Encompass Insurance Services for over a decade, and I can't praise them enough. Their customer service is top-notch. Whenever I've had questions or needed to make a claim, they've been incredibly responsive and helpful. It's such a relief to know that they have my back when I need them the most.

This company is into scamming ppl. They only want your $$. The cost for insurance isn't worth what you pay for it!! My son's house was hit by a tornado, 3/14/24 in Winchester, Indiana. The walls on each end blown out by pressure from inside, windows, blown out, door, garage door, foundation damage, roof has major damage, siding has to be replaced, not to mention inside of house (furnace doesn't work, water either!). Its not safe to be inside of!! You can feel it shifting and cracking if you are inside!! They think all of this should only cost $48k to fix, smh.. The adjuster they sent had 2 cases of Coors Light in his back seat and ready to head to TN for vaca. Took a week and a half, and they were even supposed to send an engineer to look under the house and a more thorough look at

A great insurance agency. Their customer service is outstanding, providing prompt and personalized assistance whenever I need it. The staff's expertise and attention to detail helped me find an affordable policy without compromising on coverage.

Teller was extremely rude trin g to sign paperwork to get off of loan