Doug Dillmuth - State Farm Insurance Agent

I have been trying to reach this office for several days to correct an issue with the cancelation date on my Homeowners insurance policy. After several calls, and emails the matter is still unresolved and we now have to pay for their error.

1 star for the birthday cards, 1 for the ladies in office being nice & friendly! -3 for rates being high and a clerical error resulting in not having the coverage expected and refusing to remedy the issue! pay close attention to the coverage you get, and found twice the coverage for same price elsewhere after being an 11 year customer with no claims

Exceptional service! I have been a client at Doug Dillmuth State Farm for over 10 years. As a young adult, I was in a bad car accident in which my friend and I were injured- we had no problems getting the insurance money for the car that was totaled. In addition, they told me about the medical coverage and job loss coverage that was on my policy. We were out of work for months as a result of the injuries but State Farm helped us with the paperwork so that everything was covered. They also covered my friend's surgery and medical expenses related to the accident. Now all these years later, I've moved out of state and had to find insurance. Noelle was wonderful! I contacted the office to see all of my policy details while shopping around which she sent me immediately. I got a quote from anot

Yeah, I believe Doug, has my back incase anything happens. The ladies in the office are top notch. Doug, sent me a Birthday card. My parents didn't even get me a card.

Lady who answered the phone and assisted me today was very rude. As a dealer rep this was one of the worst insurance experiences i have experienced. Most insurance reps are overly and slightly annoyingly kind-not this time.