Direct Auto Insurance

West Memphis, AR · Auto insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in West Memphis
#1
of 17 insurance agents
City Percentile
56%
rating percentile
Address
Direct Auto Insurance, 591 E Broadway Blvd, West Memphis, AR 72301
Phone
(870) 732-4862
Website
local.directauto.com/arkansas/west-memphis/591-e-broadway-st?y_source=1_MTU0NDkyMzItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Direct Auto Insurance is an insurance agent located in West Memphis, AR. It is one of 17 insurance agents listed in West Memphis. Its 4.8-star rating is above the West Memphis city average of 4.2 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in West Memphis. There are 4 photos associated with this location.

About Direct Auto Insurance

Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in West Memphis, AR.

Customer Reviews

★★★★★ 5.0 melanie OGLESBY · Feb 2026

Mrs. Tifiany Fuller was beyond amazing! Hands down the best agent I’ve ever had. She made me feel like I had already known her. Walked me through everything that I needed and was very reassuring. And also congratulated me on my new car. She’s a pure angel 😇

★☆☆☆☆ 1.0 Dee Collins · Nov 2025

It was terrible! A deer hit me and I filed a report and a claim only to find out the policy was canceled 2 days prior! That’s what I don’t get if it was canceled at the time the report was made then why didn’t the agent or the police officer tell me that? So now I’m stuck paying $400 to have my jeep fixed. This is a total let down and I won’t recommend Direct to anyone

★★★★★ 5.0 Natasha Brooks · Aug 2025

My experience was amazing! She answered every question I had and helped out so much! Most definitely will advise anyone if you need insurance Direct Auto is the way to go! Glad I made the choice to give them a call.

★★★★★ 5.0 Chris Marlow · Aug 2025

Mrs. Tiffany is the best! She listened to my needs and helped me get the best coverage for our family! She is an absolute angel! - Chivonne Marlow

★★★★★ 5.0 Catrena Sanders · Oct 2024

I called yesterday to get some insurance and I initially received a young lady who was nice but was giving me the wrong information. So I called back and got a young lady by the name of Brittany in West Memphis. Let me tell ya..she was AMAZING!! her customer service was outstanding and she went above and beyond to make sure she took care of me. She was very thorough, patient (I was at work & got a few interruptions). She needs a raise & a promotion. She showed compassion and really wanted to make sure she assisted me before we hung up. BRITTANY, Great job young lady! I appreciate you and you made me very glad that I switched to Direct. :)

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyInsurance agencyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.