Direct Auto Insurance

Shelbyville, TN · Auto insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Shelbyville
#2
of 17 insurance agents
City Percentile
63%
rating percentile
Address
Direct Auto Insurance, 1121 N Main St, Shelbyville, TN 37160
Phone
(931) 680-0941
Website
local.directauto.com/tennessee/shelbyville/1121-n-main-st?y_source=1_MTU0NDk0NjMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Status
Closed · Opens 9 AM

Direct Auto Insurance is an insurance agent located in Shelbyville, TN. It is one of 17 insurance agents listed in Shelbyville. Its 4.9-star rating is above the Shelbyville city average of 4.6 stars. It ranks #2 among Shelbyville insurance agents by combined rating and review volume. There are 10 photos associated with this location.

About Direct Auto Insurance

Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Shelbyville, TN.

Hours

Saturday9 AM–2 PM
SundayClosed
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM

Customer Reviews

★★★★★ 5.0 Richard Wells · Jan 2026

Mrs. Bridget Donnelly at Direct Auto Insurance is absolutely wonderful to work with. She is knowledgeable, patient, and truly goes above and beyond to make sure everything is explained clearly and handled smoothly. She took the time to answer all my questions and made the entire process stress-free. It’s rare to find someone who genuinely cares about helping their customers, and Mrs. Donnelly does exactly that. I highly recommend her to anyone looking for great service and peace of mind!

★★★★★ 5.0 Shawn Bolden · Feb 2026

Concerning Bridget Donnelly, Sales and Service Agent......You guys hit the jackpot in hiring this woman. She's awesome! I've been dealing with this Agent for over a year, and she's literally always been respectful, nice, kind, resourceful, and know her job. I'm advertising a raise and promotion. This agent is great. Let this be the model of your company.....and you can't lose. Have a blessed day.

★★★★★ 5.0 ashly heslop · Dec 2025

⭐️⭐️⭐️⭐️ I had an amazing experience working with Bridget ! She was so helpful, patient, and truly knows her stuff. She found me the lowest price I’ve ever gotten for insurance and even taught me a few things along the way. Super friendly and professional — I definitely recommend her!

★★★★★ 5.0 Melind/ a Thompson · Mar 2025

Just got insurance for my vehicle with the help of Bridget. She was very good with her customer service and the care of the customer. I will recommend her to the next person that would need insurance. Thank you so much for being so kind and helpful today.

★★★★★ 5.0 Anakin Dillaha · Mar 2026

Bridget did an amazing job and was really helpful with getting my my insurance policy! If y’all are in need of insurance I would definitely recommend Bridget.

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyInsurance agencyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.