Curt Nortman - State Farm Insurance Agent

Called and spoke to Trey about getting insurance for a home I was purchasing. He kept insisting that this house had solar panels (it doesn't) and that I needed to insure the contents for 75% of what I insure the house for...I assured him that I didn't own that much. He told me to call back the next day and he'd have a quote worked up for me and indicated he had a work around for the 75%. I called him back and he was silent...I reminded him I was calling for the quote he promised...he'd done no work. I sat there on the phone while he went through from the start and ignored everything we knew abou the solar not existing and insuring my contents for less. He then spit out a quote with a deductible of 1% and I asked if there were options for the deductibles (I knew there were) and he said .5%

Super helpful and friendly, even with the worst of cases. It was a good move coming to this office. Of course, the longer you stay, the cheaper the coverage gets. I'll be here for a while yet.

I thought working with a local agency would give me quality customer service, but I was mistaken - communications were delayed or ignored on multiple occasions. I do see where their employee gave a glowing Google review on her experience as a customer, though. Unfortunately, she doesn't give the same professionalism as she received. How regretful.

If you’ve been looking to switch your insurance, I highly recommend Curt and his team! They are very professional and knowledgeable. I also love that if I’ve ever had an issue, I get to directly speak to one of them vs someone overseas I can’t understand. I’ve been throughly impressed with them. If I could give them 10 stars I would. Make the switch to State Farm with Curt, you won’t regret it!

I wish I could give these guys 6 stars!! They are awesome to work with and Ethan just saved me over$2300/yr on my auto and home insurance. So thorough and patient. You can't do better for price, quality and superior customer service