Crotty & Associates LLC

This might be the worst insurance agency in the city. When I first signed my policy, the agent had to return the next week because he realized he only brought half of the documents. I was unknowingly uninsured the entire week. Since then, in 3 years I've had 4 different agents. None of them contacted me when I switched hands, so it was always on me to figure out who I should be speaking to. Their turnaround time for getting a policy together and signed was about a week. Finally, when I had enough and terminated my contract with them, they refused to provide me with any of my policy documents so I could get something comparable through another agency. I had to file a complaint with the Ohio Department of Insurance and threaten legal action. Please, please, please, avoid these people if you

Great group of people!! Stopped in to meet with my agent to review everything and got to meet the owner and staff. I had an issue come up with my former insurance agent and this group went above and beyond to assist me and my family. Highly recommend.

I agree with the first reviewer. The service was just horrible!!! It is incredible that they have any clients. It was not just one event but multiple. I kept giving them the benefit of the doubt until it became obvious that this is just how they do business.Too bad you can't give 0 stars because that is how many they deserve.