Community Eye Care

Clean , professional and busy eye care place. The nice thing, it is all over and the information is available. I found it a little bit higher price than others but over all they are offering a good and quality service and equipments.

Will not listen to instructions about your budget. I was explicit that I only wanted things that were covered under my vision insurance. Throughout my annual exam I declined all optional tests/treatments they presented that were outside my coverage; nonetheless, they snuck an expensive test in without telling me. Thinking they just made a mistake, I've called and explained this to them but they've 0 willingness to address. Really feels like a money grabbing operation now rather than the care they used to provide.

I have had CEC for years with no problems until this year. Every year my premium is automatically drafted out of my checking account and I do receive a letter a few months ahead reminding me that this will happen on Feb.1. I have never had to respond to these yearly reminders in anyway because there has been NO changes to my banking number. When I visited my eye doctor, I was informed that I was no longer in the CEC system. I checked my bank statements and nothing had been drafted out. When I called to check, I was told that "it would not go through." The numbers are still the same! So I was told maybe the cards expiration date had changed. Very possible (debit) SO why did CEC not contact me? And I would have given them a new expiration date. Very poor customer service because they wo

It was a very pleasant experience. Had an appointment at 2:10 and was back for my eye exam immediately. I had an exam for contacts and lenses. The training for contacts was done in about 5 minutes due to their very knowledgeable and experienced staff. I also got my glasses the same day. Would recommend to anyone. It was expensive but they made it very clear on what I was spending and getting.

Great Insurance! As a staff member for the provider side, I never have any issue trying to obtain member benefits. You always get a real person on the phone and they are so very nice with the upmost customer service. As a patient, they always explain everything well regarding their benefits. This company is just very nice, knowledgeable and offers great benefits!!