CIS Group

I had insurance with CIS for over 10 years. I hesitate to speak poorly about a company, but I was truly sold a policy that was wholly inappropriate for the seasonal lake home I had. Buried in the 100 page policy was a requirement to inspect the house every 3 weeks, or the policy wasn't worth what was listed on the front page. Further, if it was uninhabited for 6 months, the policy was void. Again, it was a summer home...so no one was living there during the winter. All this information was known to my agent, whom I really like, but they didn't provide insurance that suited my needs, and when I lost absolutely everything to a broken washing machine hose, they refused to pay anything on the policy. I was supposed to read the entire policy, I guess. Beware!!! I lost absolutely everyth

Absolutely awful customer service! I would definitely not recommend Betsy to anybody. After 2 months of her screwing up my policy and racking up a hundred dollars in overage fees from my bank I had finally had enough! She kept trying to pull over a hundred out for a policy that was supposed to be $46. This caused a $35 charge because of insufficient funds multiple times! Every time this happened I called to "resolve it" or so I thought... to top it all of I was told the overage fees that occurred were my fault. I'd recommend to stay as far from that place as possible, very dissatisfied

Betsy and the girls at CSI Group in Tomahawk Wi. have always been helpful with our insurance needs, from the boat to the house and everything in between. They are always checking for the best rates for us, and like I've said before are a pleasure to talk to!

Have never had a moment's problem with CIS. When I call for extra info I get it immediately. As far as customer service, never a problem. I have a home and cottage insured. Thanks CIS for your service.