Chris Hartford - State Farm Insurance Agent

I had the most INCREDIBLE experience, with John W from the Timonium office. I was so sick & tired and being completely bankrupted by a different insurance company for ONLY insurance, and he could tell how very unsure I was about the switch. But, what I will tell you, is that John walked me through each and every step thoroughly, making sure I understood everything he was saying, and that alone in my book is huge - because he wasn’t worried so much about selling the insurance to me he was more worried about me understanding the insurance, how it worked what im paying for, leading me into getting my own life insurance policy as well. John, was kind, caring, extremely knowledgeable, empathetic, enthusiastic, funny, and made me feel SO much better about making my switch to State Farm as a wh

I’m giving Ben Oliver 5 stars because he absolutely deserves it. An actual good human being doing everything in his power to help other humans. We don’t have enough people like that these days. If you call up this branch and you get Ben you’re gonna be more knowledgeable about your policy and elated to have a good conversation. I wish that man nothing but the best

Had a great conversation with Benjamin earlier today. He was able to take care of all my needs and offer some suggestions that may make sense for my needs. Really appreciated the interaction and his focus on the customer.

The crew there is great! Benjamin called me back after I left a message the same day, looked over my policy and answered my questions and concerns.He was very knowledgeable, informative and most of all POLITE! Awesome job!

Emily, a representative from the Harford Road location in Maryland, was incredibly helpful! She took the time to answer all of my questions with patience and care. As an older customer, it truly means a lot to work with someone who doesn’t make you feel like a bother for asking questions. Emily responded to every text promptly and professionally, turning what was a stressful situation into a wonderful experience. Emily, please keep being amazing and going the extra mile for your customers — I truly appreciate you!