Choice Insurance

Westland, MI · Auto insurance agency

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Westland
#5
of 23 insurance agents
City Percentile
18%
rating percentile
Address
Choice Insurance, 201 N Wayne Rd, Westland, MI 48185
Phone
(734) 641-4200
Website
www.choiceins.biz

Choice Insurance is an insurance agent located in Westland, MI. It is one of 23 insurance agents listed in Westland. Its 3.9-star rating is slightly below the Westland city average of 4.6 stars. It ranks #5 among Westland insurance agents by combined rating and review volume. There is 1 photo associated with this location.

About Choice Insurance

At Choice Insurance Agency our goal is insurance integrity and excellence in customer service. We strive to provide you our client with the most competitive insurance pricing available. We will provide you with the personal, professional service that... More

Customer Reviews

★★★★★ 5.0 Shell JO22 · Apr 2023

My agent, Lesley, is the BEST! She is always available to talk to you on the phone and always willing to answer questions and advise on what coverage is the best option for YOU. I love how personal this agency is! When you call in, you get someone who knows you and has the desire to best serve you. It's not like a call center where you get whoever can answer the next call and answers you by just reading from a customer service manual...they always provide professional and personal service! I highly recommend this agency!

★☆☆☆☆ 1.0 Jack Frost · May 2025

Liya or what’re her name is a horrible person to answer the phone comes off as rude like she just gave off a bad vibe didn’t like it not one bit which is wat made me say I was ok and dnt mind looking elsewhere

★☆☆☆☆ 1.0 Doug Carpenter · Jan 2019

Do not use this agency!!! Find another agency who will actually call their clients back! I have had a claim now for about a year and a half. My actual agent seems to be avoiding talking to me. I finally got him on the phone and let him know I was not happy about his customer service. After telling him how he has not talked to me about my claim one time in 1.5 years, he said he would try to come up with a solution as to why the insurance company they stuck me with did not cover my whole roof when I should have been covered! He never called me back! They will take my money every month, but they will not follow up. Apparently they do not care that we are struggling with our insurance coverage!!! We have a daughter with a medical situation and we need our roof!!!! We have paid our i

★★★★★ 5.0 PAUL JAHN · Sep 2020

Can not say enough good things about Choice. My car wind was smashed on a road trip over a thousand miles from home. I called the office and gave my location and planned travel schedule. The agent found a great repair shop on my route and arranged the repair work. What a great person and company.

★☆☆☆☆ 1.0 Derrick Taylor · Jan 2026

Don't know what she talking about

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyHome insurance agencyInsurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.