Chad Santiago - State Farm Insurance Agent

Lahaina, HI · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Lahaina
#1
of 3 insurance agents
City Percentile
50%
rating percentile
Address
Chad Santiago - State Farm Insurance Agent, 40 Kupuohi St STE 101, Lahaina, HI 96761
Phone
(808) 667-7888
Website
www.westmauiinsurance.com/?cmpid=MT0I_blm_0001
Status
Closed · Opens 8 AM Mon

Chad Santiago - State Farm Insurance Agent is an insurance agent located in Lahaina, HI. It is one of 3 insurance agents listed in Lahaina. Its 4.9-star rating is above the Lahaina city average of 4.6 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Lahaina. There is 1 photo associated with this location.

About Chad Santiago - State Farm Insurance Agent

Due to the wildfires that have impacted the island of Maui, our office will be closed until further notice. State Farm Agent Liza Souza located at: 2 Kilakila Pl, Makawao, HI 96768, is assisting our team with servicing customers. Customers wishing to... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Justin Newman · Dec 2025

I always have a absolutely fantastic experience at Chad Santiago State Farm agency. Taulia, Kim Ann , & Harmony are incredibly professional, friendly, and helpful. They make the entire process of getting insurance coverage smooth and stress-free. It’s clear they really care about their clients and go the extra mile to make sure you feel supported. I highly recommend them to anyone looking for reliable and personable insurance service. Five stars all the way!

★★★★★ 5.0 David Foellinger · Nov 2025

Chad and wonderful staff has taken care of my insurance needs for many many years here on maui! Simply the Best! Chad and Always available to help out and quickly too! I brag to my friends that i have real insurance agents that I know personally and they know me with a real office that i feel welcome to visit or call anytime! And the coolthing is that they are deeply involved helping out with the people of west maui! True Aloha Plenty🤙

★★★★★ 5.0 Julianne Jocson · Oct 2025

I've been working with Chad Santiago since 2021, and over that time, he’s consistently proven himself to be reliable and trustworthy. From the beginning, he has been consistently transparent and thorough in explaining my life insurance coverage. What truly sets him apart is the way he personally reaches out to walk me through any updates or changes, ensuring I’m always informed and comfortable with the details. His communication is clear, timely, and never rushed which speaks volumes about his professionalism and commitment to his clients. It’s reassuring to know that I have someone this dependable and knowledgeable guiding me through something so important. Thank you Chad!

★★★★★ 5.0 Malia Nobriga · Nov 2025

State Farm Agent Chad Santiago and his staff has been nothing short of amazing. Every interaction I’ve had with their team has been friendly, professional, and incredibly helpful. They take the time to understand your needs and make sure you feel supported every step of the way.

★★★★★ 5.0 Ney Rodriguez · Oct 2025

My family and I have been clients of Chad Santiago, State Farm Insurance Agent, for over 20 years, and we couldn't be more satisfied with the services we continue to receive. Chad and his team consistently demonstrate exceptional attention to detail and provide outstanding customer service. They are trustworthy, proactive, efficient, and always ready to assist with any of our insurance needs. We truly appreciate their dedication and professionalism! And, we’re committed to continuing to use their services for as long as they’re in operation!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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