C Group Insurance

We were switched from our original office to this one without being told. My husband and I are both disabled and this office being on the second floor, is very inaccessible due to having to climb several narrow steps. We are asking to be switched back to our original office, which we were very satisfied with.

C Group has always went above and beyond. They make filing claims quick and painless. Everything from my small business, boats and home and auto. They have the best rates of anyone around as well. I wouldn't trust any other company handling my insurance needs.

Michael Bowman is honest, reliable and professional. He has been my agent for several homes and autos. I strongly recommend any prospective clients contact Michael first and last.

Whether it is a question about the auto policy, the home policy or just adding or removing vehicles we get great service. Heather answers any and all of our questions and takes the time to explain it all. We are very very pleased with our coverage and the service we receive.

I have had Erie Insurance for many years, but I just recently had to file my first claim with them after my vehicle broke down and I had to be towed home. I called the Big Stone Gap office and was told exactly what to do to start my claim. The whole process took less than a week to file my claim, get approved, and receive my check in the mail. I was shocked at how fast it all worked! Erie is definitely the best insurance to work with. I love that when I call, I get to talk to the same people, whether it be my agent, Josh, or one of the other office workers. They always make me feel like comfortable and are so helpful in anything I need!