Bickle Insurance Services

Don’t make the mistake I did. I trusted this agency to help insure my car dealership and after a hail claim, I was told that all the information relayed to me in the enrollment period was inaccurate. I was way under insured. This agency blatantly lied to my face and told me things to earn my business but when it was time to file a claim, I wasn’t covered. This agency cost me $50,000. It was their mistake and the customer will be the one to get screwed. This staff is under trained so make sure you do your own investigation on your policy to make sure your coverages are adequate. I’ve also reached out the Brian the owner and he won’t return phone calls/emails either.

I wish I could give zero stars, but this review requires 1 star to post. My experience with this insurance agency has been nothing short of disappointing. They recently sold out to Bickle, but policyholders were left completely in the dark about this change—no courtesy notification, no new agent or advisor contact information, nothing. When I tried to reach someone at the local office, it took a frustrating 18 hours just to get a response. A month after attempting to insure a new vehicle, I received an attachment that was supposed to confirm the accuracy of my policy change, but it was nothing more than a mess. This company is by far the most inefficient and unprofessional I've ever dealt with. I'm extremely disappointed.