Bay Harbour Insurance Agency, Inc.

I had a great experience working with the team at Bay Harbour Insurance Agency. They took the time to walk me through everything step-by-step so I could fully understand the laws, requirements, and details regarding my mother’s homeowners insurance policy. Michelle was especially helpful and very knowledgeable. She carefully reviewed the coverage and explained everything clearly so we could make an informed decision regarding the new pricing compared to the actual coverage needed. As it turned out, we were actually over-insured. Michelle adjusted the policy to better reflect the proper coverage for the home, and the best part was that it reduced the cost of the policy by almost half. I truly appreciate the time, honesty, and professionalism from the entire team. Highly recommend Bay Har

Bay Harbor Insurance made the process completely painless. From my very first call their agent listened carefully, explained all my options in plain language, and proactively identified coverage that fit my home. When I ran into a few personal complications, they didn’t pass me off or leave me guessing. They personally coordinated with the underwriting team, followed up daily, and kept me informed every step of the way. What really stood out was their responsiveness and empathy, especially Rick and Michele. They treated my concerns like they mattered, answered every question (no matter how small), Thanks to their persistence and expertise, I was able to secure homeowners insurance quickly and with confidence. If you want an insurance company that delivers honest advice, fast communicatio

I was given Scott's name (and Bay Harbour) via a friend/realtor who said they've had several clients use him and were all very happy with their experience. Well I'm glad I followed that recommendation because he was a pleasure to work with and really made sure to answer questions and do everything on his end to get us a great price/coverage. I highly recommend using him/Bay Harbour if you need HOI.

Scott was amazing! He spent so much time with us explaining each insurance policy making sure we understood everything without using any kind of sales pressure. He was very personable and really knowledgeable. In the end our policies now have better coverage and we saved more than $1,500 dollars. Thank you Scott! I would highly recommend Bay Harbour insurance Agency for all your insurance needs.

I have been a customer with Bay Harbour Insurance Agency for over 15 years. Scott Butler has taken customer service to the next level. He worked hard to find me the best and most cost effective home owners insurance policy that has given me more coverage than I ever had. Scott explained what I was missing and recommended I increase my coverage to cover everything in my house not just the structure. Thank you Scott I really appreciate you looking after me and my home.