Bankers Life

AS of 12/2025 this company has not been able to connect adult protective services with Andrea and the case is still open a year later. Andrea Paine came to visit a facility I manage, on this visit she parked off site where staff could not see her arrival or departure. She did not sign the visitor's log or wait for staff to take her to the see the vulnerable adult. Staff were updated by another person who resides in the home that a visitor was in the closed bedroom with vulnerable adult. I and another staff member went into the closed bedroom to find out what was going on. Andrea stated she knew said person and has visited before. I asked Andrea if she had contacted the POA due to the vulnerable adult unable to make decisions on her own? She stated her and the POA will meet the first of

To whom it may concern, This review is for Rachel Reynolds who works for Bankers’ Life in their University Place, WA office. In early January of this year I contacted my Medicare agent in this same office, letting her know I no longer needed my supplemental plan and asked her what steps I needed to take to cancel it. I did exactly what she said and 2 weeks later, having heard nothing back, I tried to contact her, (phone call, voice mail, email and texting) to get an update. I heard nothing back for days. After trying again, in all the above mentioned ways, and to no avail again, I called the office in frustration and spoke to Rachel Reynolds. What a breath of fresh air! Professionalism, knowledge, politeness, thoroughness and understanding are just some of the wonderful attributes she dis

If I could give this horribly inept and inaccurate company negative 100 I would. They screwed up my mother's annuity by sending insensitive information to relatives and then voila sent my payment to the nursing home my mother was in. They are execptional at being monumentally terrible. Now 3 years later trying to figure out what is going on because recieved notice there are monies avowed again from another relative the little girl who answered was rude and dismissive. STAY AWAY!!!!!

My wife has cancer. She is turning 65 in June. Bankers Life sales people have been calling and calling virtually everyday. We have already signed up for her Medicare Supplement Insurance. We have told them over and over to quit calling. One of their sales people "just dropped by" but indicated to me that he had an appointment when he didn't. The one that called this morning when I put my wife on the phone said "Oh no you're not the one with cancer". That put my wife over the edge. IN MY OPINION NOBODY SHOULD DO BUSINESS WITH BANKERS. GO TO AARP AND PLAN F. Bill Douglas

Very poor customer service. After paying for over 14 years, Mother is dying,and in need of her long term care insurance. First, they moved office with no notification. When I did find them, stood in lobby while receptionest was in back cubical giggling with "friend". When I finally got "noticed"...was told to CALL THE OFFICE IN INDIANIA! My parents wanted to get long term care for both of them, but agent messed up......by waiting.....he let my Dad's 80th birthday go by (they started the process well before just did not turn in the papers) so HE did not qualify....turned out to be ok, as father passed away 9 years later and we cared for him at home. But THEY lost $$$$ payments for 9 years. Not good follow thorough or checking up to see if updates are desired or needed. I just find the