Anthony Cancel: Allstate Insurance

My husband and I met with Susie Rivera in the Fairfax office of Allstate Insurance Company on November 17, 2025. We did not have an appointment, but we had a question about our homeowners insurance policy and we live near by so we visited the Allstate office. She greeted us and asked how we were doing and how she could help us. We explained why we were there and she pulled up our policy. Susie reviewed it and made the change that was needed. We asked about our policy and our payments and deductible. She thoroughly explained everything and realized we needed to make changes that we knew nothing about. Once we finished with our homeowners policy we asked about our auto policy. Susie reviewed it with us and alerted us to changes that could be made. We left her office feeling very satisfied.

Susie Rivera manager at Anthony Cancel Allstate Insurance has been a God send to me. She patiently explained every aspect of my ALSTATE car insurance. I now have the perfect coverage that I feel completely comfortable with. She was so patient explaining how my umbrella policy works. Helped me transfer my accounts. House, flood, and Umbrella. I’m so grateful to have had her to help me understand all the aspects of my insurance needs. The fact that I now have what I need and understand it. I’m so great-full. Thank you Susie

Searching for insurance is a task that I dread. I never know what I am truly getting and everytime I try to understand the difference between policies I feel like the person I’m speaking to is just trying to get me off the phone. This time was such an easy and knowledgeable transaction. I got to work with Susie and she took the time to help me understand the difference between policies and the coverage I would be receiving. If you are looking for new coverage I highly recommend reaching out! Susie was wonderful to work with!

I had the pleasure of meeting with Ms. Susie Rivera at the Anthony Cancel Allstate Insurance Agency in Fairfax this morning regarding information I needed on my home insurance policy. While there, we also took the opportunity to review my home and auto policies to ensure I was covered appropriately. Susie was extremely helpful, knowledgeable, and pleasant, taking the time to provide me the information I needed. Thank you Susie.

We have had Allstate -- this agency and the one previous that merged with it -- since 1997 and have had nothing but premium service, attention and courtesy. My go to at this agency is Susie Rivera. She is the absolute best. Very informative, very helpful, very punctual and very personable. I highly recommend this agency for both auto and home (like us). They have NEVER let us or our kids down!