Amigo Insurance

Horrible customer service do not recommend at all. Called to update my insurance and add a new vehicle to my policy, she was able to add but never send my proof of insurance via email like she said she would. I called multiple times and she would pick up and hang up. Showed up the next day and was helped by "Jessica Sanchez" after waiting in like for 45 mins. She asked me what I needed not a welcome, hello, how are you? NOTHING.I explained the situation to her and she proceeds to say yes I saw the call log and how many time you called. Meaning she was picking up my calls ON PURPOSE and hanging up. Asked her to print out my proof of insurance and she tells me I don't need the paper she emailed me the forms. THAT I NEVER GOT.!! I walked out and she didn't even bother to say sorry or even ha

Every time I come in to this location nobody is Thier today 1/18/24 I came at 11am. I went online seen they open at 10am been standing out side Thier office for 20min they need to hire another person to cover Thier break or restroom break..

If you are a customer and need help or have a question, dont bother calling in, she will hang up on you or place you on hold and wont assist. Horrible service.

Probably the worst Amigo insurance. Showed up 10min before closing and the door was already locked. They either need to hire more people or close the location.

Took my money only to cancel my policy same day,NOW YOU DON’T UNDERSTAND ENGLISH….Downers grove office