Amana Insurance Agency

I will switch companies because the service is terrible. I called several times, and they kept me on hold. When they finally answered after half an hour, and I tried to explain the problem, they hung up on me. I advise everyone not to deal with this company. I would give them a zero rating.

Amazing service and very helpful. Layla assisted me today and was bringing good energy and was so kind. She helped me with my car insurance and was an easy process.

They just sit to collect the money from customers, but not to give any information. they simply ask to contact customer care if you have any queries that’s not right because I am paying to this agency so they have to answer the questions they simply sliding off the job.

I wanted to share my opinion about a staff member at Amana Insurance in Paterson. I went there with my VIN number to inquire about the cost of insurance, and the Turkish representative was professional, polite, and eager to help. However, the other staff member was unhelpful and did not provide me with any accurate information. She didn’t give me the price of the insurance options available if I changed my address. When I expressed my frustration about not receiving help, she was rude and raised her voice, even telling me to leave and saying, "May God protect you." I apologize for my strong words, but I found her behavior to be unprofessional. It was disheartening to see her engage positively with another customer she found time to laugh with him and tell him that she is looking for a tal

i had a great experience working with haneen on my car insurance! she was incredibly patient, taking the time to understand my needs and helping me find the best coverage that fit my situation. i felt truly supported throughout the process, and her expertise made everything easy to understand. highly recommend this place to anyone looking for great service and personalized assistance!