Allstate

Rating: ★☆☆☆☆ If you’re thinking about choosing Allstate, don’t. My experience has been a nightmare since September, and it’s still unresolved. Here’s what happened: • Allstate’s contractors broke my kitchen sink, which started months of chaos. • My kitchen and living room have been under renovation for over three months. • Instead of restoring my home properly, Allstate wants to install mismatched countertops because the original sink is no longer available. That’s not acceptable. • They sent my cabinets out to be rebuilt, and they came back damaged—adding even more delays. • To make matters worse, Allstate stopped our weekly meal reimbursements, claiming their boss had “questions about us eating a lot of steak dinners.” This comment is not only unprofessional—it’s insulting. The impact:

Was a customer for 20+ years. I needed to update my policy and got double charged that month with no notice because my agent gave me incorrect information. Allstate refused to give me any type of refund. Nice that a company that makes billions in profit every year does so I part because they steal from their customers.

So, ti's is my story. My Dad passed away on Christmas Eve 2025, and I informed my father's local insurance agency of his passing, they lied to me and told me that until I sold my Dad's car I had to keep his insurance policy active. Which I knew to be a lie, but I had to do some driving on it to get it ready for sale. Now once I did sell it, I went back to the local agent and told them I was there for a retro-active refund and the slime ball in the back under the guise of a refund asked me for my routine number and my back account number "so they could refund me." Come to find out there was a balance due which shouldn't have been since he was DEAD, and they knew this. Illegally took my money to pay the balance and not give me a refund. So here I am today informing you that you should not do

Very unprofessional, went to another insurance provider because my Auto Rates literally went $247 for no reason. In just 6 months . Also , my homeowners went up as well not nearly as much but like $127 the reason on the homeowners was my Taxes went up. Ok, well my taxes went up like $39 FOR THE YEAR so my homeowners for 6 months of coverage went up $127 ??? But ok the Homeowners at lease backdated me back to my new Policy effective date. I made The assumption that my New carrier would send the an information of Disconnect letter. I guess That’s not the case. 🤷‍♂️anyway no harm no foul as far the homeowners goes. It was backdated from 11/16/25 to 10/1/25 I was given a disconnect email lickety split done sweet lady quick and precise. Already received my refund check. AUTO SIDE . Both Keenan

Do not go with Allstate. I signed up for roadside service and had a tow due to an accident. Was told to submit my receipt for up to $150 reimbursement. I did that and was denied due to my name not being on the receipt. The receipt has the license plate of the insured vehicle that has roadside assistance. It had the date of the tow that coincides with the date of the accident claim. Theres absolutely no reason to deny this except greed. I asked to speak to a higher up manager and was denied. 10 days ago I emailed the customer care email (that will probably respond below this review) and gave them the receipt and all the information and there is no response. I bundle my house and two cars with this company and they don’t have the courtesy to respond and deny a $150 reimbursement for a tow. U