Allstate: Jeff MacDonald

I worked with this office to purchase a new auto insurance policy. The representative I worked with is named Cody. Our interactions were pleasant. She was knowledgeable, answered all of my questions, very professional, and had my best interests in mind when auto insurance shopping. I ultimately went through with Allstate after taking a look at several different insurance providers due to them having the best pricing for me. If you are looking for a new insurance policy, I recommend working with the folks at Jeff MacDonald.

5 stars for Zachariah Williams. He gave me the peace of mind I need when it comes to my auto insurance. From the time of the estimate to the receiving of my insurance docs, his service remained a 10/10. Even though his quote was higher than one other competitor, I chose to go with him because of the customer service I received which is unbeatable. I really appreciate his help and I know you will not be disappointed with him. Thanks Zach!

10/10 customer service Cody is very helpful, quick, and attentive. I will be recommending her to friends and family for sure. Very happy with my switch to Allstate from pricing to customer service alone.

I attempted to file two claims for minor damages on my car that occurred approx 1.5 years ago. Before filing, I called my agent to ask how far back damages can be claimed - I described the scenarios and was told three (3) years. This reassured me I had plenty of time to file. Several months later I finally saved up the deductible money and filed the claims. Apparently, my agent didn't give me accurate information and one of the claims had a two (2) year statute and the other had a three (3) year statute. This resulted in one of my claims being denied coverage!! It's unconscionable that an agent would not fully understand the parameters of the insurance products they sell. Instead of paying a $500 deductible for the 2nd claim, I'm looking at $1800.00 to have it fixed on my own - Thanks A

I had a great experience with Cody! She was kind, helpful, and very knowledgeable about insurance policy coverages. She explained everything in clear, understandable terms, making the process easy. Thank you, Cody, for your excellent service!