Allstate Insurance Agent: David Phillips

I called to cancel a policy with the customer on the line. During the cancellation process Cindy was so unprofessional. Customer expressed trouble with understanding how to open the cancellation email and began asking questions and Cindy had a irritated demeanor and eventually hung up on us both. Even if your rates are to high for this customer and they are choosing to switch they still deserve respect whether or not they are staying or leaving your office. Not leaving a bad star rating because this agency can truly be pleasant but this individual employee was not.

With my family there's no company better than Allstate. With my home my cars and my motorcycle they've proved overwhelmingly that they will come in, take care of the problem and ease the pain. Thanks Allstate and Dave Phillips in staff in Grand Prairie,Tx.

They increased my homeowner premium by $1100 in 2024. I don’t recommend Allstate.

You can't find a better Allstate agent than David Phillips.

Professional and helpful.